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Ledger Getting Started Hub — ledger.com/start

Ledger Getting Started Hub — ledger.com/start

A friendly, step-by-step guide to setting up your Ledger hardware wallet, installing Ledger Live, and securing your crypto—written for beginners and seasoned users alike.

What is the Ledger Getting Started Hub?

The Ledger Getting Started Hub is the official first-stop resource at ledger.com/start for anyone who owns a Ledger device (Nano S Plus, Nano X, or similar). It provides clear instructions, best practices, and troubleshooting tips so you can initialize your device, install apps, and manage cryptocurrencies using Ledger Live safely.

Why use it? Because hardware wallets put you in control of your private keys. The hub walks you through each critical decision—device initialization, firmware updates, recovery phrase handling, and connecting to Ledger Live—reducing common mistakes that put funds at risk.

Quick overview — essential steps

1

Unbox and inspect

Only accept Ledger devices sealed in the company packaging. Check for tamper-evident seals and verify the serial number on the device matches any printed documentation.

2

Initialize the device

Power the device and follow on-screen prompts. Choose a PIN code and write down the recovery phrase (seed phrase) on the provided card—never store it digitally.

3

Install Ledger Live

Download Ledger Live from the official site and install it on your computer or mobile device. Ledger Live manages apps, firmware updates, and account views for different blockchains.

4

Connect & add accounts

Connect your Ledger to Ledger Live, install apps (Bitcoin, Ethereum, etc.) and create accounts. Ledger Live will not move funds—your private keys stay on the device.

5

Secure backups & best practices

Store your recovery phrase in a safe place, ideally using fireproof metal backup solutions. Never share it with anyone, and beware of phishing attempts asking for it.

Step-by-step guide (detailed)

1. Verify your purchase

Always buy directly from Ledger or an authorized reseller. Ledger will never ask for your recovery phrase or PIN—if anyone asks, it’s a scam.

2. Unboxing and first boot

Open the package, plug the Ledger into your device using the provided cable, and follow on-device prompts. Choose a secure PIN (6+ digits recommended) and confirm it twice. The device will display a 24-word recovery phrase—write each word in order on the recovery card.

3. Installing Ledger Live

Visit the official ledger.com/start page and choose your platform (macOS, Windows, Linux, iOS, Android). Download Ledger Live and follow the installer. After installing, open Ledger Live and complete the initial setup flow.

4. Firmware updates

Ledger occasionally releases firmware updates that improve features and security. Ledger Live will prompt you when an update is available. Always read the release notes and update through Ledger Live—do not follow links from suspicious emails.

5. Installing blockchain apps

Ledger devices use small blockchain-specific apps (eg. Bitcoin, Ethereum). Use Ledger Live’s Manager to install the apps you need. Each app uses on-device keys so private keys never leave the device.

6. Receiving and sending crypto

To receive funds: open the relevant account in Ledger Live, click Receive, verify the address on your Ledger device screen, then share that address with the sender. To send: create a transaction in Ledger Live and confirm it on your device before broadcasting.

Important confirmation tip

Always verify the exact address shown on the physical device screen; malware can alter addresses shown on your computer.

Security checklist

  • Never type your recovery phrase into a computer, phone, or website.
  • Store recovery phrase offline on paper or metal; consider redundancy in multiple secure locations.
  • Enable passphrase features only if you understand them—this adds a hidden layer of security but also increases complexity and risk if lost.
  • Use a strong PIN and do not reuse it across devices.
  • Keep your firmware and Ledger Live up to date via official channels.

Troubleshooting & common issues

Device not recognized

Try a different cable, USB port, or computer. Ensure Ledger Live is running the latest version and that no other wallet software is interfering.

Forgot PIN or device locked

If you enter the PIN incorrectly too many times the device will factory-reset to protect the keys. Use your recovery phrase to restore accounts on the same or a new Ledger device.

Recovery phrase concerns

If your recovery phrase is ever exposed, move funds to a new wallet generated from a new, secure recovery phrase as soon as possible.

Advanced tips

  • Passphrase (25th word): Adds a hidden account accessible only with that passphrase. Treat it like an additional secret—if forgotten, funds are irretrievable.
  • Multiple devices: You can restore the same recovery phrase on multiple Ledger devices for redundancy, but ensure each device stays secure.
  • Use with DeFi and dApps: Ledger integrates with popular wallets and dApps via Web3 connectors. Always confirm transactions on-device and avoid approving permissions you don't understand.

FAQ

Do I need Ledger Live to use my Ledger device?
No. Ledger Live is recommended for managing many accounts and updates, but you can use third-party wallets that support Ledger devices.
What happens if I lose my Ledger?
Your funds are safe as long as your recovery phrase remains secure. Restore your wallet on a new Ledger or compatible device using the 24-word recovery phrase.
Is Ledger safe?
Ledger hardware follows industry-standard secure element architecture. Security also depends on safe handling of your recovery phrase and device hygiene (avoiding scams and phishing).

Ready to begin? Go to ledger.com/start for official downloads and device-specific instructions. Keep security first: never disclose your recovery phrase or PIN.

Open Ledger Getting Started